Looie · your AI dispatcherMeet Looie.
Meet Looie.
He routes, writes,
watches.
Looie is the friendly AI built into every LooNexus screen — and the face on our trucks. He builds routes, files voice notes, drafts replies, watches your fleet, and flags overdue units. He never sends without you. He never decides without you. He works the boring shift so you can run the routes.
MODELLOOIE-2026.4
COVERAGE24/7
CONTROLYOU APPROVE
TRAINED ONFIELD-SERVICE DATA
YOU ALWAYS APPROVE
Looie drafts. You send. Always.
NEVER FABRICATES
No invented prices, no made-up dates.
AUDIT TRAIL
Every Looie action logged forever.
YOUR DATA, YOURS
Never used to train the public model.
Twelve capabilities
What Looie does,
shown.
For each capability: the situation you face, how Looie steps in, and exactly what comes out the other side. No magic. Just well-trained drafts you approve.
CUSTOMER COMMS
Cap 01
The situation
Your customer texted at 9:42pm asking when the units arrive for Saturday's event.
What Looie does
Looie reads the message, looks up the delivery schedule for that order, drafts a reply in your tone. You tap APPROVE — or edit one word and tap SEND.
Sample output
"Hey Mark — 14 units drop Friday between 7:30–8:00am, staged along the north fence like we discussed. I'll text you when the truck's 20 min out. — Sam"
ROUTE BUILDING
Cap 02
The situation
Tomorrow has 62 stops, two pump-outs that always run long, and one truck in the shop.
What Looie does
Looie builds the routes overnight from truck capacities, time windows, and your actual per-site service times — dump-site trips inserted where the tank math says so.
Sample output
Looie: 3 routes built. Truck 2 hits Cedar Ridge WWTP after stop 9 (est. 1,900 gal). Kowalski moved to Truck 1 — gate opens at 7. Est. drive time down 74 min vs last Tuesday.
VOICE SERVICE NOTES
Cap 03
The situation
Your tech dictates from the cab: "Tank's at 80%, lid's cracked, gate code changed to 4188."
What Looie does
Looie transcribes, files the note to the right site, flags the cracked lid as damage, and updates the access notes — before the truck leaves the driveway.
Sample output
Looie: Note filed to 1428 Birch Lane. Damage flagged: cracked lid on PS-0412 (repair ticket drafted). Access notes updated: gate 4188. Next service pulled forward 3 days (80% full).
MANIFESTS + COMPLIANCE
Cap 04
The situation
The state inspector wants last quarter's septage manifests. It's 4pm on a Friday.
What Looie does
Looie compiles the disposal records — source, gallons, dump site, tickets, signatures — into the state format. Every pump-out since day one is already filed.
Sample output
[ SEPTAGE MANIFESTS — Q2 ]
214 records · 388,400 gal · 3 disposal sites.
All signatures present · 0 gaps.
Exported in state format, ready to email or print.
COMPLIANT QUOTES
Cap 05
The situation
A GC needs a bid for a 120-worker site, 40-hour weeks, 14 months.
What Looie does
Looie runs the OSHA / ANSI math — units per worker, ADA count, service cadence — prices the rental term and delivery zone, and drafts a proposal that cites the regulation.
Sample output
"Recommended: 7 standard + 1 ADA unit, twice-weekly service per ANSI Z4.3 (OSHA 1926.51 minimum: 6). Monthly rental incl. service, deposit, and damage waiver itemized. Full compliance breakdown attached."
CALL TRANSCRIPTS
Cap 06
The situation
You took a 14-minute call with the GC about the Maplewood site.
What Looie does
Tap end-call. Within 2 minutes Looie transcribes, summarizes, and pulls action items as tasks attached to the account.
Sample output
Summary: GC wants units moved to the north gate by Thursday. Two more units needed for the concrete crew arriving Monday. Tasks created: (1) Schedule relocation Wed. (2) Quote 2 add-on units. (3) Update site access notes.
EMERGENCY DISPATCH
Cap 07
The situation
A residential customer calls at 1pm — septic backing up into the basement.
What Looie does
Looie finds the nearest truck with tank capacity and a gap in its time windows, inserts the stop, re-sequences the rest of the route, and drafts the "tech en route" text.
Sample output
Looie: Emergency inserted into Truck 3 after stop 6 — ETA 2:10pm. Remaining 5 stops re-sequenced, all time windows still met. Customer texted ETA + tech name. SLA clock running.
FLEET WATCHER
Cap 08
The situation
Wednesday morning. You haven't opened the dashboard yet.
What Looie does
Looie pings you with the things slipping. Not noise — only the items where the cost of waiting just crossed your threshold.
Sample output
Looie: 3 things to know. (1) PS-0387 — 9 days since last service scan, cadence says 7. (2) Brick Events — invoice T+22, no portal opens. (3) Truck 2 registration expires in 12 days.
DOC DRAFTING
Cap 09
The situation
Customer just signed the event quote. You need the rental agreement out by EOD.
What Looie does
Looie fills your template with the customer info, unit mix, service schedule, deposit, and damage-waiver terms from the quote. Generates a clean PDF and routes for e-signature.
Sample output
[ Rental Agreement — Wilson Wedding, Maple Grove ]
14 standard + 1 ADA + 2 hand-wash · Fri drop, Mon pickup.
Deposit + damage waiver itemized.
Ready for e-sign · expires 7 days.
DSO + CASH
Cap 10
The situation
Friday close-out. You have 11 rental invoices outstanding.
What Looie does
Looie triages by aging, customer relationship, and probability of payment. Drafts a chase message tuned to each customer.
Sample output
Looie: Drafted 8 chase texts. Top priority: Patel Construction ($8,200, T+27, no portal opens) — drafted firm-but-friendly w/ ACH link. Ready for your approval.
AUTOMATION COPILOT
Cap 11
The situation
You want: "When an event order signs, schedule the delivery route and text the customer."
What Looie does
Type that sentence into Looie. It writes the rule, asks two clarifying questions, and turns it on.
Sample output
Looie: I'll create the rule. Two questions: (1) How many days before the event should delivery land? (2) Which text template? — once you answer, this runs on every event order.
ANOMALY ALERTS
Cap 12
The situation
A pattern Looie sees that you didn't ask about.
What Looie does
Looie compares this week to your last 90 days. Flags meaningful deltas — not noise. You decide whether they matter.
Sample output
Looie: Disposal cost per gallon up 18% this month. Cause: Truck 2 dumping at Westside instead of Cedar Ridge on 11 of 14 trips. Want me to adjust the route defaults?